Frequently Asked Questions
Got questions? You're in luck, because we have answers. Below, the most popular customer questions!
We do not accept returns at this time. If you encounter an issue with your order, please reach out to our customer support team at admin@isocialpr.com, and we’ll do our best to assist you.
Orders are typically processed within 2-3 business days. Once shipped, delivery times depend on your location and shipping method selected at checkout.
Once your order is shipped, you’ll receive a confirmation email with a tracking number to monitor your package.
Absolutely! If your item arrives damaged or defective, please reach out to us with a photo, and we’ll send a replacement or issue a refund.
While some of our wines are available elsewhere, we carefully curate each selection to showcase the best from underrepresented vineyards, offering a unique experience.
Follow us on social media or join our email list to get updates on upcoming events and ticket availability.
Absolutely, if you're 21+ ! We strive to create a space where everyone feels welcome, regardless of wine experience.
Not at this time. Currently, we only ship within the United States. Stay tuned as we expand our shipping options in the future!
Yes, we’d love to collaborate! Contact us to discuss private tastings or partnership opportunities.
Our subscription club isn’t open yet, but we’re excited to launch soon! In the meantime, you can join the waiting list to be among the first to know when we go live. Sign up [here] and stay tuned for exclusive updates and offers.